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Frequently asked question

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Visa FAQs

What types of visas are available for travel to India?+
We offer various visa categories including Tourist, Business, Medical, Conference, Employment, Entry, Journalist, and Transit visas. Each category has specific eligibility criteria and documentation requirements.
How can I apply for an Indian visa from Malaysia?+
Applications can be submitted online through our portal. After completing the application form, schedule an appointment and visit our center with the required documents for verification.
What is the typical processing time for a visa application?+
Processing times vary depending on the visa type and individual circumstances. Generally, it takes between 3 to 5 working days after submission of all required documents.
Can I track the status of my visa application?+
Yes, you can track your application status through the 'Track Application' feature on our website using your application reference number.
Is it possible to expedite the visa processing?+
Expedited processing is available for certain visa categories under specific conditions. Please contact our customer service for more details.

Passport FAQs

What services are offered for Indian passports?+
We provide services for new passport issuance, re-issuance, minor passports, lost/damaged passports, change of address, and endorsement of spouse's name.
What documents are required for passport renewal?+
Typically, you'll need your existing passport, proof of address, recent photographs, and any documents supporting changes (if applicable). Specific requirements may vary.
How long does it take to process a passport application?+
Processing times can vary, but generally, it takes about 7 to 10 working days after submission of all necessary documents.
Can I apply for a passport on behalf of someone else?+
Applicants are generally required to be present in person for biometric data collection. Exceptions are made for minors and certain special cases.
What should I do if my passport is lost or stolen?+
Report the loss to the local police and obtain a police report. Then, schedule an appointment with us to apply for a duplicate passport, bringing the police report and other necessary documents.

Consular Services FAQs

What types of consular services are available?+
We offer services including attestation of documents, police clearance certificates, birth/marriage/death registrations, and emergency certificates.
How do I apply for document attestation?+
Submit the original document along with a copy, your passport, and any other required documents at our center. An appointment is necessary.
What is the processing time for consular services?+
Most consular services are processed within 2 to 3 working days, subject to verification and completeness of documents.
Can someone else collect my attested documents on my behalf?+
Yes, with a proper authorization letter and identification, a representative can collect the documents on your behalf.
Are there any additional charges for consular services?+
Service charges vary depending on the type of service. Detailed fee structures are available on our website under the 'Fees' section.

Other FAQs

Please note that the above FAQs are for general guidance. For specific cases or more detailed information, we recommend contacting our customer support team.